For more than 14 years, I have been the proud owner of Pall Mall Barbers; a barbershop with a long history of success providing hairdressing and grooming to gentlemen. As a Business front-runner, I have provided strategic vision, quick delivery, and compelling and insightful initiatives; leading execution against targets and driving continuous improvements that have allowed the business to successfully scale to 6 Central London, and a flagship US barber shop based in New York. My story in this business began at the age of 12 when I started working in a barber shop sweeping floors and making tea in my hometown. My evolution and development began when I decided to take a qualification in barbering, winning my college’s competition in England; and heading to the national finals. How did it all Begin? I moved to London at 21 and started working in Mayfair, just off Savile Row. I spent eight years building a loyal clientele, with many high-profile and influential clients. Then, just before my 30th birthday, I re-mortgaged my flat to buy Pall Mall Barbers. Running a business was going to be a new venture, but to do that, I also had to learn to read and write. My dad had to write out the spellings of numbers so that I could copy them to write cheques. I became even more determined to be a success, and prove my school teachers wrong. The Pall Mall Toilet Saloon When I first walked into the store in 2005, it was an old barber shop just off Leicester square operating under a different name, in desperate need of love and attention. It had been in family hands for around 50 years, and nothing had changed since the 60s. The family had been trying to sell it for 2 years, and when I walked in I knew it was fate – that I had to have it. I remember going into this store and it was really run down. It hadn't been touched for like 50, or 60 years. There were yellow stains and smoke neck curtains, which were very dilapidated. But I fell in love with it as a kid. The daughter of the owner was selling it, and obviously had a sentimental attachment to the shop – she wanted to see it go to someone who was just as passionate. About six months after buying the shop, I was decorating the shop over the weekends – between cutting hair and running the business during the week – and found an old business card with the heading “Pall Mall Toilet Saloon”, dated around 1910-1914. Growing Rich Heritage of Pall Mall Barbers Once the business was modernized and running, and I felt I’d mastered running one store, I knew it was time to open a second. I trained one of my barbers, in management skills. Since then, I’ve felt it really important to progress team members and give them opportunities. Opening a second store was one of the biggest challenges I’ve faced in business. I used to play Monopoly with my family, my brothers, and my sisters. And on the Monopoly board, you had Pall Mall and you had all these other iconic locations around London. So in my mind, when I started to develop Pall Mall, as a strategy of locations and key iconic locations. I adopted it from the Monopoly board and I thought about it and I thought that would be a great feature to have in key locations around London. I had to develop a way of replicating everything in another store. It was tough but rewarding. With the help of my team, I opened the second shop in Fitzrovia in 2012, and 2 more stores in Westminster and Bishopsgate in 2015. I have kept my determination throughout. My ambition with Pall Mall Barbers is to develop a global brand from nothing. It’s already happened – but the world hasn’t seen it yet! I found that shaving products weren’t delivering the performance I needed in a barber shop environment and began to develop products. I’ve built a really fantastic team around me, with a combined knowledge of 350 years working in the barbering trade. I developed a high-quality product line with constant feedback from my team. Read More Here 👉 https://www.pallmallbarbers.com/pmb-n... Follow Richard Marshall's Socials 👉Facebook - https://www.facebook.com/Rich.Marsha11 👉Instagram - https://www.instagram.com/mr.rich.mar... 👉LinkedIn - https://www.linkedin.com/in/pallmallb... Our Website 👇🏼 https://www.pallmallbarbers.com/ Book Now! 👇🏼 https://www.pallmallbarbers.com/book-... Follow us: IG - https://www.instagram.com/pallmallbar... Facebook - https://www.facebook.com/PallMallBarb... Twitter - https://twitter.com/PallMallBarbers Tiktok - @pallmallbarbers Pinterest - @pallmallbarberslondon1 Our Location Trafalgar Square - https://g.page/r/CYaOa9ucMXQXEAE Paddington - https://g.page/r/CZpQnSYPSZOdEAE Fitzrovia - https://g.page/r/CUaHSHKXOUDJEAE Kings Cross - https://g.page/r/CT79WOFvncF3EAE Bishopsgate - https://g.page/r/CbGLTTwN_es-EAE Westminster - https://g.page/r/CUS93Y7FRVesEAE Midtown NYC - https://g.page/r/CXBoEPzuwLetEAE